All Heat Samples products are delivered via Instant digital delivery. Make sure you check out with an email you have access to. If you haven't received an order details email within 24 hours of your purchase, please contact use at info@heatsaples.com to resolve the issue. 

Check Your Spam Folder

Email providers all vary in their consistency of receiving emails from ecommerce stores. Our order details may have ended up in your spam or promotions folder in your email inbox. Please check those folders if you have not yet received your order details.